Comunidad Valenciana · Costa Blanca
Where your hotel quietly loses bookings.
Your hotel already works. We find the specific place where bookings slip away —on the website, in the booking flow, in the assistant or in the reviews— and help you close it within a month.
First diagnostic at no cost · We work in Spanish and English.
What we do
Research into where the money leaks, not another tool.
We review the four places where a hotel tends to lose direct bookings without noticing. We do not sell software: we point to what you already have and what can be improved, in a realistic order of priority.
Website
Speed, clarity, trust and call-to-book. What a guest sees in the first seconds and what holds them back.
Booking journey
The full path from "interested" to "booked", step by step, looking for friction and leakage to third parties.
Assistant & response
Chat, forms and automated replies: whether they answer well, on time and in the guest’s language, or leave questions unanswered.
Online reputation
What reviews say across every aggregator and how they are handled: patterns, recurring complaints and openings competitors are not using.
How we work
Research, report, improve.
Research
We study your website, your booking flow, your assistant and your reviews with the rigour of a demanding guest.
Report
You get a clear report: what works, what blocks bookings and which changes have the most impact, ordered by priority.
Improve
We carry out the agreed improvements with you in about a month, so they show and last.
Diagnostics
Four places the leak usually hides.
Each diagnostic starts from a concrete problem we have seen in real hotels in the area. Start with the one that rings true.
Booking engine
When a service is described but cannot be booked or priced online, the booking is lost.
See the diagnostic →Hotel assistant
An assistant that only says "call us", or does not know it lives in Spain, leaves questions unanswered.
See the diagnostic →Reviews & reputation
Reviews flag real problems. Split across aggregators, the pattern is easy to miss.
See the diagnostic →Direct bookings
Every booking through an OTA leaves a commission behind. Part of it can be recovered.
See the diagnostic →
Talk to us
The first diagnostic is free.
We start by reviewing your hotel and pointing to where the first opportunities are, at no cost and with no obligation. If you want, we go on from there.
We reply in Spanish or English, whichever you prefer.